Support

Having script problems? Is the database giving you trouble? Can't seem to login? Do you have a question about how to use the product? Answers to most questions we receive can readily be found in our documentation. Before contacting us, we suggest you first look through our Help Files; doing so will help you resolve your issue in the shortest time possible.

Technical support from Orbitscripts representatives covers pre-sales questions, installation issues, license activation; as well as troubleshooting unexpected behavior related to documented features.

We also do product consultations and product training. We can help you resolve issues with unusual configurations etc.. All our products come with detailed documentation.

We are always glad to help our clients resolve their issues. If you have found a bug in the system it is our obligation and commitment to you to fix it: free of charge.

We will be happy to provide you with online training in any of our products, online product presentations, a phone consultation or responses to your questions and concerns via email.

You can reach us via phone or email any time.